SHIPPING POLICY

I am offering Free Delivery to all in the UK . If you are outside the UK, contact me and I will give you the delivery cost to your country.

I try and use only recyclable packaging and often reuse boxes. As nearly all of my products are ceramics, I double box my parcels for extra protection. I also gift wrap all my products and if your purchase is a gift, let me know when buying and I can add a personalised message at no extra cost.

 

RETURN & EXCHANGE POLICY

I am happy to exchange goods and you can return if not satisfied and I will offer an exchange or a voucher card for a future purchase. I do ask that you pay for the postage when returning a product undamaged.

I am a small, sole trader business and I want my customers to be happy with the ceramics you buy from me, any feedback, good or bad, would really help me build my little business further.

If a purchase is lost or arrives damaged, I will refund your purchase after a successful postal claim.